Direct discovery model
Mehndisathi helps customers find and contact professionals. Final service, product, course, payment, delivery, and cancellation terms are confirmed directly between the parties.
Legal
Return and Exchange Policy
Mehndisathi uses clear policies to protect users, professionals, content quality, direct-contact workflows, platform safety, and responsible marketplace behavior.
Direct-discovery platform
Professional responsibility
Support: support@mehndisathi.com
Policy Summary
Mehndisathi is a direct-discovery platform for mehndi services, courses, products, supplier profiles, manufacturer profiles, and related user requests. The platform helps users discover and contact professionals, but customers and professionals should confirm final terms directly before any booking, purchase, payment, class enrollment, or delivery commitment.
These policies are written to support safe onboarding, content quality, direct communication, privacy handling, responsible marketplace behavior, and practical dispute prevention across the platform.
Moderated marketplace content
Profiles, listings, reviews, request posts, and media can be approved, hidden, rejected, or removed to keep the platform useful and safer for public discovery.
Professional subscriptions
Platform subscription fees are for profile visibility, dashboard access, listing tools, and related professional features. Customer-to-provider payments remain separate unless stated otherwise.
Important Reminder
Mehndisathi supports discovery; final terms stay between the parties
Customers should verify identity, portfolio, availability, final pricing, delivery, course terms, product freshness, invoice needs, payment proof, and cancellation terms directly before making a final commitment.
When to contact support
Profile or media issue
Misleading profile, copied portfolio, spam, or unsafe product claim.
Privacy or account help
Privacy, copyright, account, receipt, or data deletion request.
Moderation review
Profile moderation, review moderation, or listing quality concern.
Report an Issue
Read detailed return and exchange policy points
Platform role
Mehndisathi is a discovery and listing platform operated under the Mehndisathi brand. Professionals, tutors, vendors, suppliers, and manufacturers are responsible for the accuracy of their public information, listings, prices, commitments, availability, delivery promises, and customer communication.
Direct communication
Customers may contact listed professionals directly through WhatsApp, phone, email, or inquiry forms. Users should confirm final pricing, service terms, event dates, location, travel cost, taxes, shipping, product quality, and payment details before making any commitment.
Content moderation
The platform may review, approve, reject, hide, or remove profiles, listings, images, products, requests, reviews, or account activity that appears incomplete, misleading, unsafe, duplicate, irrelevant, abusive, or against platform rules.
Registered contact
Mehndisathi can be contacted at Hooghly, West Bengal, India - 712203 for official communication. For faster support, users should use support@mehndisathi.com or +91 8100207604.
Grievance support
For policy questions, account support, privacy requests, content complaints, or legal concerns, users can contact Mehndisathi Support Team at support@mehndisathi.com. The team may ask for additional information to verify and resolve a request.
Review and trust signals
Ratings, reviews, profile badges, portfolio items, and listing details are designed as decision-support signals. They do not replace direct verification of identity, availability, final pricing, service scope, product quality, delivery terms, or payment proof.
Media and asset use
Launch visuals may include licensed or free-to-use stock media, optimized for speed and maintained with internal source notes. Professional profiles should gradually replace sample or stock visuals with provider-owned original media.
Seller return terms
Return, replacement, and exchange terms for products are set by the seller unless Mehndisathi later introduces a platform-managed checkout policy. Buyers should confirm terms before payment.
Product suitability
Customers should check ingredients, usage instructions, allergy risks, storage needs, and suitability before using henna products.
FAQ
Important answers before you continue
These answers explain how Mehndisathi separates discovery, professional responsibility, moderation, and support.
Is Mehndisathi the final service provider?
No. Mehndisathi helps users discover and contact independent professionals, tutors, vendors, suppliers, and manufacturers. Final commitments are confirmed directly between the parties.
Can public content be removed?
Yes. Profiles, listings, media, reviews, community posts, or account activity can be reviewed, hidden, rejected, or removed if they appear unsafe, misleading, copied, abusive, or irrelevant.
Where should policy or privacy questions go?
Use the Contact page or write from the registered email address to the listed support/grievance email so the request can be verified.
Policy Directory
Open the right policy path
Use these shortcuts when you need a specific rule, support route, content policy, billing note, or data request path.
Support Route
Send policy questions with clear context
For privacy, copyright, account, content, payment receipt, or moderation questions, contact from your registered email when possible and include the public page link or screenshot.