Account Help
Login, role access, saved items, private replies, and dashboard access.
What to send
Send registered email, role, city, screenshot, and the exact page where you are stuck.
Support
Contact Mehndisathi
Get help for account access, profile approval, community posts, product listings, gallery photos, privacy requests, and policy questions.
Support path
Pick the right help route
A short message with role, city, and page link helps the team respond faster.
Profile Review
Artist, tutor, product, course, gallery, vendor, and approval guidance.
What to send
Share profile or listing link plus the missing field, unclear media, or approval question.
Safety Report
Copied media, spam, wrong details, privacy concern, or unsafe claim.
What to send
Send the public URL, proof screenshot, and one clear reason so support can review it.
Before contacting support
Use one clear issue
Separate account, profile, payment, privacy, and product concerns into separate messages when possible.
Do not share secrets
Never send passwords, OTPs, card details, private documents, or someone else's personal data in public or casual chat.
Final terms stay direct
Bookings, classes, product orders, price, delivery, cancellation, and payment proof are confirmed directly between users.
FAQ
Quick support answers
These answers keep contact clean and useful for customers, artists, tutors, students, vendors, and suppliers.
What should I include in a support message?
Send your role, city, registered email if available, related page link, screenshot, and one clear issue summary.
Can support help with profile approval?
Yes. Support can point out missing profile fields, unclear media, weak listing details, or moderation issues before public visibility.
When should I use WhatsApp?
Use WhatsApp for quick screenshots, onboarding questions, or urgent follow-up. Use email for privacy, legal, ownership, or detailed policy requests.
Can support finalize booking or payment terms?
No. Mehndisathi supports discovery and moderation. Final price, timing, delivery, course, refund, and payment terms must be confirmed directly between parties.