Share the right context first
Send your name, role, city, registered email if available, and the page or profile link related to your question. Screenshots help the support team understand the issue faster.
Support
WhatsApp Support
Choose your category, select the issue, and send a clean WhatsApp support message.
Quick WhatsApp
Build your support message
Select your category and issue, then send a clean message to Mehndisathi on WhatsApp.
Read WhatsApp support guidance
Use WhatsApp for quick routing
WhatsApp is useful for onboarding questions, profile approval help, listing guidance, payment receipt questions, and urgent support where email would be slower.
Keep sensitive details private
Do not share passwords, OTPs, payment card details, identity documents, or private customer information in casual chats. Support may ask you to move sensitive requests to the registered email.
Fast message format
Name, role, city, registered email, page link, screenshot, and one clear question is usually enough.
What not to send
Never share passwords, OTPs, card details, identity documents, or private customer information in WhatsApp chat.
When email is better
Use email for account ownership, privacy, legal, copyright, data deletion, or detailed policy records.
FAQ
Helpful answers before you begin
These answers keep the platform flow clear for customers, learners, professionals, and product businesses.
What should I send on WhatsApp?
Send your role, city, registered email if available, page/profile link, short issue summary, and screenshot when useful.
Can WhatsApp approve my profile instantly?
Support can guide you, but public visibility still depends on required profile details and moderation.
Should I share passwords or OTPs?
No. Never share passwords, OTPs, card details, or private documents through WhatsApp chat.
Can I send a voice note?
A short voice note can help, but written role, city, page link, and screenshot make support follow-up easier.
Will WhatsApp replies be instant?
WhatsApp is the quick route, but complex policy, billing, privacy, or account checks may need email verification.