Direct discovery model
Mehndisathi helps customers find and contact professionals. Final service, product, course, payment, delivery, and cancellation terms are confirmed directly between the parties.
Legal
Refund and Cancellation Policy
Mehndisathi is operated by Girijee Tech Innovation Private Limited. These policy summaries explain platform responsibility, data choices, direct-contact workflows, content quality, and support routes in plain language.
Direct-discovery platform
Professional responsibility
Support: support@mehndisathi.com
Policy Summary
Mehndisathi helps people discover and contact mehndi professionals, courses, products, suppliers, manufacturers, and community needs. Final booking, payment, delivery, and cancellation terms stay directly between users.
These policies explain privacy, consent, moderation, subscriptions, content quality, and support in clear language.
Moderated marketplace content
Profiles, listings, reviews, request posts, and media can be approved, hidden, rejected, or removed to keep the platform useful and safer for public discovery.
Professional subscriptions
Professional subscriptions use a provider-authorized recurring mandate. Mehndisathi charges no plan fee during the launch trial. For an INR mandate, Razorpay temporarily charges ₹5 to verify the mandate and auto-refunds that ₹5; this verification amount is not the Mehndisathi plan fee. The selected monthly fee begins after the trial unless cancelled. Fees cover profile/listing visibility and platform tools; they do not guarantee leads, rankings, bookings, or earnings. Customer-to-provider payments remain separate.
Important Reminder
Mehndisathi supports discovery; final terms stay between the parties
Customers should verify identity, portfolio, availability, final pricing, delivery, course terms, product freshness, invoice needs, payment proof, and cancellation terms directly before making a final commitment.
When to contact support
Profile or media issue
Misleading profile, copied portfolio, spam, or unsafe product claim.
Privacy or account help
Privacy, copyright, account, receipt, or data deletion request.
Moderation review
Profile moderation, review moderation, or listing quality concern.
Report an Issue
Read detailed refund and cancellation policy points
Platform role
Mehndisathi is a discovery and listing platform operated under the Mehndisathi brand. Professionals, tutors, vendors, suppliers, and manufacturers are responsible for the accuracy of their public information, listings, prices, commitments, availability, delivery promises, and customer communication.
Direct communication
Customers may contact listed professionals directly through WhatsApp, phone, email, or inquiry forms. Users should confirm final pricing, service terms, event dates, location, travel cost, taxes, shipping, product quality, and payment details before making any commitment.
Content moderation
The platform may review, approve, reject, hide, or remove profiles, listings, images, products, requests, reviews, or account activity that appears incomplete, misleading, unsafe, duplicate, irrelevant, abusive, or against platform rules.
Registered contact
Girijee Tech Innovation Private Limited can be contacted at Hooghly, West Bengal, India - 712203 for official communication. For faster support, users should use support@mehndisathi.com or +91 8100207604.
Grievance support
For policy questions, account support, privacy requests, content complaints, or legal concerns, users can contact Mehndisathi Support Team at support@mehndisathi.com. The team may ask for additional information to verify and resolve a request.
Review and trust signals
Ratings, reviews, profile badges, portfolio items, and listing details are designed as decision-support signals. They do not replace direct verification of identity, availability, final pricing, service scope, product quality, delivery terms, or payment proof.
Media and asset use
Launch visuals may include licensed or free-to-use stock media, optimized for speed and maintained with internal source notes. Professional profiles should gradually replace sample or stock visuals with provider-owned original media.
Launch trial window
Professional paid plans begin only after the provider authorizes the recurring Razorpay mandate. Mehndisathi takes no plan fee during the trial period shown on pricing and billing pages. For an INR mandate, Razorpay temporarily charges ₹5 to verify the mandate and auto-refunds that ₹5; this verification amount is not the Mehndisathi plan fee. The selected recurring fee begins after the trial unless cancelled before renewal.
No refund after activation
After the trial period or after a paid subscription is activated, fees for platform access, dashboard tools, listing limits, and visibility features are generally non-refundable unless required by applicable law or a written exception from Mehndisathi support.
Customer payments to professionals
Payments made directly to artists, tutors, vendors, suppliers, or manufacturers are handled between the customer and that professional. Mehndisathi does not automatically control those external transactions.
Cancellation responsibility
Professionals should cancel subscriptions from their account or by contacting support before the next billing date. Access may continue until the paid/trial period ends, depending on gateway and account status.
FAQ
Important answers before you continue
These answers explain how Mehndisathi separates discovery, professional responsibility, moderation, and support.
Is Mehndisathi the final service provider?
No. Mehndisathi helps users discover and contact independent professionals, tutors, vendors, suppliers, and manufacturers. Final commitments are confirmed directly between the parties.
Can public content be removed?
Yes. Profiles, listings, media, reviews, community posts, or account activity can be reviewed, hidden, rejected, or removed if they appear unsafe, misleading, copied, abusive, or irrelevant.
Where should policy or privacy questions go?
Use the Contact page or write from the registered email address to the listed support/grievance email so the request can be verified.
Policy Directory
Open the right policy path
Use these shortcuts when you need a specific rule, support route, content policy, billing note, or data request path.
Support Route
Send policy questions with clear context
For privacy, copyright, account, content, payment receipt, or moderation questions, contact from your registered email when possible and include the public page link or screenshot.